Shipping Policy

Shipment Processing Time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays, unless by special request. You may make a special request to have your order delivered on a Saturday or for an express delivery.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. HVAC Supply Outlet utilizes the services of Canpar, FedEx, Purolator, UPS and more, to quickly and conveniently deliver our products, supplies, and equipment directly to our customers’ homes or job sites.

Shipment to P.O. Boxes or APO/FPO Addresses

HVAC Supply Outlet ships to valid street addresses only. We do not deliver to P.O. boxes or APO/FPO addresses.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

International Shipping

HVAC Supply Outlet offers international shipping to most countries. Your options, including cost and estimated delivery times, will be calculated and displayed at checkout. If you have any questions please contact our customer service department.

Customs, Duties and Taxes

HVAC Supply Outlet is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).